Emergency Resource Center

Texas Hill Country Outage Guide

Real-time outage tracking, storm preparation checklists, and resources for Horseshoe Bay and the Highland Lakes region.

Bookmark this page before severe weather hits.

Utility Outage Trackers

Check the status of power outages in your area directly from your utility provider.

Pedernales Electric (PEC)

Highland Lakes, Marble Falls, Horseshoe Bay

Oncor

Round Rock, parts of Austin & Hill Country

Austin Energy

Austin Metro, Westlake, Lakeway

LCRA

Transmission provider for Central Texas

Tip: Outage maps may lag during widespread events. Check again every 15–30 minutes.

Storm Preparation Center

Everything you should do before, during, and after a major storm or extended outage.

Backup Power

  • Confirm your generator has been serviced recently
  • Run a short test/exercise cycle
  • Verify adequate fuel supply (3–7 days recommended)
  • Know which circuits are "must-run"

Emergency Supplies

  • Water and non-perishable food for several days
  • Flashlights or headlamps with extra batteries
  • First aid supplies and essential medications
  • Sanitation items (wipes, trash bags, sanitizer)

Family Plan

  • NOAA weather radio (battery or hand-crank)
  • Fully charged phones and power banks
  • Out-of-area contact for family check-ins
  • Pet supplies and evacuation plan if needed

Generator Readiness for Severe Weather

Ensure your backup power system performs when you need it most.

1

Before the Storm

  • Check Fluids & Battery

    Confirm oil levels, clean filters, and ensure the starting battery is fully charged and corrosion-free.

  • Run a Test Cycle

    Manually run the generator for 5–10 minutes to ensure it starts and runs smoothly under no load.

  • Verify Fuel Supply

    Check propane tank levels or diesel reserves. Ensure delivery trucks can access your property.

  • Identify Essential Circuits

    Know which high-draw appliances (AC, electric oven) to avoid using simultaneously to prevent overload.

2

During & After Outage

  • Outdoor Operation Only

    Never run portable generators in garages or enclosed spaces. Keep them 20ft away from doors and windows.

  • Monitor Fuel Usage

    Check fuel levels daily during extended outages. Conserve power if fuel resupply is uncertain.

  • Manage Load

    If the generator shuts down due to overload, turn off large appliances before restarting.

  • Power Restoration

    When utility power returns, expect brief surges or flickers before the transfer switch reverts to grid power.

Critical Safety Warning

Carbon Monoxide Kills: Never run a generator inside your home, garage, or basement. Ensure you have working, battery-operated CO detectors on every level of your home.

Extended Outage Safety Tips

How to stay safe and minimize loss when the power is out for days.

Food Safety

  • Refrigerators keep food safe ~4 hours without power
  • Full freezers ~48 hours (keep doors closed)
  • When in doubt, throw it out
  • Keep coolers and ice ready before the storm

Home Preparation

  • Secure outdoor furniture and loose items
  • Trim weak branches when safe to do so
  • Move valuables higher in flood-prone areas
  • Take photos for insurance documentation

After the Storm

  • Stay clear of downed power lines
  • Continue generator safety practices
  • Document damage before cleanup
  • Schedule service if generator ran continuously

Emergency Contact Dashboard

Save these numbers to your phone before a storm.

Emergency Services
Life-threatening emergencies
911
GeneraX Service
Generator Repair
(555) 123-4567
Texas Roadside Assistance
Stranded motorist help
800-525-5555
Poison Control
Medical emergencies
800-222-1222

Downloadable Resources

Storm Prep Guide

Complete printable PDF guide for severe weather preparation.

Generator Checklist

Maintenance and readiness checklist for your generator.

Contact Worksheet

Fillable form for your family's contacts.

Never Worry About Outages Again

A Generac home standby generator automatically restores power to your home in seconds, 24/7, whether you are home or away.